NOTICE OF RECRUITMENT

10th Floor, Etown Building (1), 364 Cong Hoa, Tan Binh Dist., HCMC, Viet Nam.

Arrive Technologies, Inc., with its head quarter in California, is a broadband semiconductor solutions company with a broad portfolio of highly integrated systems-on-a-chip products combining voice, data, Internet and multimedia content for worldwide telecommunications companies. Our ASICs and CodeChips™ provide flexible next-generation solutions allowing our customers to meet their growing broadband connection needs.

Arrive Technologies Viet Nam is a subsidiary of Arrive Technologies Inc., located at Etown Building (1), mainly responsible for researching and designing the Arrive’s products.

Currently we need to recruit 01 more CS (Customer Support) staff.

Administration
Telecommunications.

–          Monitoring, tracking customer activities/status (including customer’s information & issues) and report to Director of Engineering/board/management  team when needed.

–          Interfacing with Engineers to resolve customer issues.

–          Proposing solutions to customers/FAEs.

–          Tracking issues which engineering team are debugging with Customers.

–          Following up Engineer’s on-site support trips for product’s demonstrations.

–          Coordinating with Engineering team to make data-sheet, feature-set, SoW (statement of work) and any related technical documents for Customer releases.

–          Other tasks as assigned by Superior

**Working conditions:

– To work at E.town Building, modern lab (telecoms equipments and embedded systems in MAN/WAN networks, etc…)

– Offered competitive salary rate

– Dinner & parking allowance at Etown since probation time

– Other allowances: transportation, lunch, health insurance at international hospitals located in Viet Nam (such as Phap Viet, Colombia, Victoria,..)

Job Requirement:

The ideal candidate should have College/Bachelor degree, major in English or Telecommunication.

1. Fluency in both spoken and written English.
2. Ability to read & understand technical documents in English.
3. Microsoft Office skills (Word, PowerPoint, Excel) and good typing skill.
4. Can work under pressure.

5. Female with telecommunication background is preferred.

6. Good communication skills and service orientation.

**Interest candidates please send the resume (describing education, experiences, and expected salary) with subject is the position you would like to apply “Customer Support Staff” via email or directly to the company address: Arrive Technologies Viet Nam, 10th Fl, E.town Building (1), 364 Cong Hoa, Tan Binh Dist., HCM City before Apr 30, 2016 (this deadline may be shortened if we get enough CV).